DeTienneFall2011Policies and Assignments

DeTienneFall2011Policies and Assignments - ORGANIZATIONAL...

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ORGANIZATIONAL EFFECTIVENESS Fall 2011 Professor Dr. DeTienne has been a professor at BYU since 1991. Prior to coming to BYU, she earned her Ph.D. from the University of Southern California, where she also taught classes and conducted research. She worked as a Consulting Associate for Oasis Management Consultants in Long Beach, California and as the Student Health Insurance Manager for California State University, Long Beach. Kristen’s books, Guide to Electronic Communication , and Management Communication , are used internationally. She has published over 65 peer-reviewed journal articles, book chapters, and conference proceedings. Dr. DeTienne’s research is recognized internationally. In 2010, at the international Academy of Management meetings, she was presented the outstanding article of the year award for her article in Competitiveness Review . Her monitoring legislation article was chosen for Best of the American Bar Association . Her research was chosen as the outstanding article of the year by the Association for Business Communication. She won the Best of Conference Honors at the Organizational Behavior Teaching Conference. In 2007 she received the “Best Paper” award from the Southwest Academy of Management. Kristen is an active member of the Decision Sciences Institute and the Management Communication Association. She is also a registered Organizational Development Professional through the Organizational Development Institute. She is currently conducting research that examines knowledge management, restoring trust, and customer compliments, complaints, and recovery. In addition to her full-time teaching position, she conducts consulting and training for various organizations. She has been chosen as a speaker for international conferences of the Academy of Management, International Decision Sciences Institute, International Human Resource Management, and the International Council for Technical Communication. Philosophy of Your Professor An effective mission consists of a mutually committed learning partnership between the mission control leader (me), members of the astronaut crew (you and your classmates), and other key mission control personnel (our TAs). I expect the following of myself: thorough preparation to effectively communicate applicable skills and critical theoretical concepts to you organization of topics and activities such that the mission is efficient, enjoyable, and enlightening accessibility to you for personal feedback and coaching My expectations of you are the following: thorough preparation for class sessions, including showing up on time 1
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contribution of both your experiences and knowledge to mission-related discussions integrity, professionalism, honesty, and fairness with your peers and with me The success of each student is vital to the overall mission outcome, so be assured that I want you to succeed. I also believe that personal application of these concepts is essential. Applying and
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This document was uploaded on 10/31/2011 for the course BUS 361 at BYU.

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DeTienneFall2011Policies and Assignments - ORGANIZATIONAL...

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