Unformatted text preview: recordings of our customer service representatives. Over the past year the firm has reported that the quality and efficiency of our representatives has failed to improve. However, last month the firm finally reported that our sales representatives achieved our established goals. We commend you on this achievement. Thank you for ensuring that “The Customer is King” is not just an empty advertising slogan. Thanks, Sarah...
View Full Document
This document was uploaded on 10/29/2011 for the course BPD 325W at Jackson State.
- Fall '11