Week 7 Study Guide - Many of the decisions previously made...

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Week 7 Study Guide TQM 1. Total Quality Management (TQM) has been around a long time, but it has not really taken hold in the United States. On the other hand, Six Sigma is comparatively young and is utilized by many companies in the U.S. Question: Why is there a greater acceptance and utilization of Six Sigma than TQM? When TQM can do everything Six Sigma can do and even more? TQM is a business management philosophy. Its implementation requires a cultural change within the company. Decision-making is pushed to the lowest possible level to provide quicker feedback, thus improving the responsiveness of the organization. Middle-level managers focus more on being leaders and less on being managers.
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Unformatted text preview: Many of the decisions previously made by these managers are done by their subordinates. The implementation of TQM, is a slow process, typically taking 3 to 5 years just to get established. Only a general implementation road map is available. Each organization has to tailor this road map to fix their organization. On the other hand, Six Sigma is more of a program than a philosophy. It is designed to be used in a Project format that perpetuates US industries. It has a clear and straightforward specification that makes it easy for any company to utilize. The management of a company using Six Sigma does not have to change anything about the way they run their business....
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