Case Analysis 1a

Case Analysis 1a - August 15, 2011 Case Analysis 1 A Tale...

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August 15, 2011 Case Analysis 1 A Tale of Two Cultures People with a unity or an organization are the driving force for cultures. “Organizational culture is the set of values that controls behavior, determines how organizational members interpret the environment, and helps achieve a competitive advantage.” (Jones, 2010) Since people are what make up a culture then most companies need to embrace the cultures that their employees bring with them. These companies also have the power from newcomers of inspiration that are formed through organizational culture. In this case analysis I will discuss the differences between Southwest’s and Value Line’s cultures. Southwest’s culture is that of a more predominant soft nurtured, caring culture. They have succeeded in maintaining good customer relations and the management teams are respectful of all the employees. Southwest seems to have an informal structured type of culture that prompts creativity, and an incentives program for employee recognition and performance. Value Line’s culture is one that is the complete opposite of Southwest’s.
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This note was uploaded on 11/01/2011 for the course MGT 4471 taught by Professor Miller during the Fall '11 term at Troy.

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Case Analysis 1a - August 15, 2011 Case Analysis 1 A Tale...

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