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1 | P a g e Recommendations For A Better Wal-Mart By: Shawn Grulke BUS3040 Instructor: Lori White u09a1 Human Resources Final Project 9/9/12
2 | P a g e Table of Contents Introduction 3 Recruiting and Selection. 4 Training and Development 8 Performance Management 13 Employee Discipline 16 Compensation and Benefits 18 Labor Relations 20 Conclusion 21 References 23
3 | P a g e Introduction Wal-Mart is the largest retailer in the U.S and employs more than 2.2 million employees. Just in the last fiscal year they generated sales of $444 billion (WalmartStores.com, 2011). Wal- Mart was founded in 1962 by Sam Walton, with his first store in Rogers, Ark. Their headquarters are in Bentonville, AR. They were incorporated in October 31, 1969. Shares of the company started trading on OTC markets in 1970 and then registered on the New York Stock Exchange in 1972. Wal-Mart Stores Inc. operates in three business sectors: Wal-Mart U.S., Wal-Mart International and Sam’s Club. The U.S. sector operated retail stores in different formats such as: walmart.com, samsclub.com, discount stores, supercenters, and Neighborhood Markets. They cater to a large customer audience by selling items at low prices as advertised in their company slogan, "Wal-Mart. Always low price. Always” (WalmartStores.com, 2011). It sells apparel, electronics, automotive goods and services, consumables, pharmacy and optical services, financial services, sporting goods, hardware, grocery items, home and furniture products. The company sells a line of merchandise under its private-label store brands, such as Great Value, Equate, Ol’ Roy, Spring Valley, Parent’s Choice, Marketside, and Oak Leaf, Prima Della, Everstart, Faded Glory, No Boundaries, George, Athletic Works, Secret Treasures, Puritan, Hometrends, Mainstays, Ozark Trail, White Stag and Canopy. They also sell lines of merchandise under licensed brands, such as General Electric, Black & Decker, Rival, Disney, Better Homes & Gardens, OP, Starter, Danskin Now and Just My Size. Their web site offers many of these goods as well (Wal-Mart Stores Inc. (WMT.N) Company Profile, N.D.). The goals of Wal-Mart HR are anchored to the company’s three basic beliefs; Respect for the individual, Service to our customers, and Striving for excellence. These basic beliefs build onto their foundation of integrity (Walmart, 2011 Global Responsibility Report, P.35). Founder
4 | P a g e Sam Walton, said: “Treating our associates as important assets is…something that’s ingrained.” It is the wealth of our associates’ talent and leadership that enriches us. Treating people with respect is the conduit that brings us together to achieve common goals. Inclusion is about engaging and leveraging the unique strengths of every associate (Walmart 2011 Global Responsibility Report, P.34). Training and Development is a function usually reserved for a human resources department. Nowadays, training and Development encompasses as a function across the entire company. Employees and outside factors such as schools and universities assist in career improvements. This broadening of organizational development is in reaction to a competitive retail and business world.

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