Management Homework 3 - Chapter 15

Management Homework 3 - Chapter 15 - Homework 3 1. Jon is...

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Unformatted text preview: Homework 3 1. Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures. Which of the following types of communication does he use? Answer upward downward lateral diagonal 2. When a manager asks an employee to complete a task, he or she is using ________ communication. Answer upward lateral informal formal 3. An organization's grapevine works as ________. Answer a method for managers to communicate official policy a method for management to control the dissemination of information both a formal and an informal communication method a filter and a feedback mechanism for managers 4. Adam has to tell the members of his department that the office timings have changed from flexible timings to a strict nine-to-five day. He calls a meeting to explain the change. Participants begin arguing and asking multiple questions about the new timing policy. The next day, Adam realizes that most people still do not have a clear idea about questions about the new timing policy....
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This note was uploaded on 11/01/2011 for the course MAN 320F taught by Professor Passovoy during the Fall '08 term at University of Texas.

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Management Homework 3 - Chapter 15 - Homework 3 1. Jon is...

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