Management Test #2 study guide Mana 3335

Management Test #2 study guide Mana 3335 - Chapter 7...

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Organizational innovation- Creativity- Organizational change- Technology cycle- S-curve pattern of innovation- Innovation streams- Technological discontinuity- Discontinuous change- Technological substitution- Design competition- Dominant design- Incremental change- Creative work environments- Experiential approach to innovation- Design iteration- Multifunctional teams- Compression approach to innovation- Generational change- Organizational decline- Change forces- Resistance forces- Resistance to change- Unfreezing- Change intervention- Refreezing- Coercion- Results-driven change- Organizational development- Change agent- Ch. 10 - Managing Teams Definitions Work team- Cross-training- Social loafing- Traditional Work Group- Employee Involvement group- Semi-autonomous work group- Self-managing team- Self-designing team- Cross-functional team- Virtual team- Project team- Norms-
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Cohesiveness- Forming- Storming- Norming- Performing- Chapter 11 MGMT – Managing Human Resource Systems Human resource management (HRM)- Disparate treatment- Adverse impact- Sexual harassment- Quid pro quo sexual harassment- Hostile work environment- Recruiting- Job analysis- Job description- Job specification- Internal recruiting- External recruiting- Selection- Employment references- Background checks- Interview- Unstructured interviews- Structured interviews- Performance appraisal- Objective performance measures- Behavioral Observation Scale (BOS)- Rater training- Compensation- Employee separation- Job evaluation- Piecework- Commission- Profit sharing- Employee stock ownership plan (ESOP)- Stock options- Wrongful discharge- Downsizing- Outplacement services- Early retirement incentive programs (ERIPs)- Phased retirement- Employee turnover- Functional turnover-
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Dysfunctional turnover- Chapter 3 ORGB – Personality, Perception, and Attribution Definitions Individual Differences- Interactional psychology- Personality- Trait theory- Integrative approach- Strong situation- Locus of Control- Self-efficacy- Self-esteem- Self-monitoring- Positive affect- Negative affect- Social perception- Discounting principle- Selective perception- Stereotype- First Impression error- Projection- Self-fulfilling prophecy- Impression management- Ch. 4 (ORGB) – Attitudes, Emotions, and Ethics – Definitions Attitude- Affect- Cognitive dissonance- Social learning- Job satisfaction- Organizational citizenship behavior- Workplace deviance behavior- Organizational commitment- Affective commitment- Continuance commitment-
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This note was uploaded on 11/02/2011 for the course MANA 20771 taught by Professor Barbaracarlin during the Fall '11 term at University of Houston.

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Management Test #2 study guide Mana 3335 - Chapter 7...

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