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Unformatted text preview: Police departments have done routine screenings of applicants in order to avoid being accused of being negligent in hiring for some time. Basically, they are looking for information about five personality traits that affect an officers performance the most: openness, conscientiousness, extroversion, agreeableness, and neuroticism. In part, this is done because the departments were seeing that fewer of their recruits were coming to them with a military background and they lacked life experience. (Twersky-Glasner) Besides that, sloppy field training, inadequate supervision always a problem as the officer gets farther from the station and is left to interpret things for themselves and an ineffective Internal Affairs division have permitted some officers to behave with contempt for the law. (Twersky-Glasner) Police officers and other front line employees have been called Street Level Bureaucrats (SLBs) who have to interact with citizens and have a substantial amount of discretion in...
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- Spring '11