Group+Communication (1)

Group+Communication (1) - Introduction to Communication and...

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Introduction to Communication and Information Processes 04:189:101:03
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Group Dynamics Keyton, Group Communication, Mayfield, 1999, p. 5
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Definition of Small Group “Involves a small number of people, usually engaged in face-to-face interaction, actively working toward a common goal .” Walter Hodges/Stone/Getty Images
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Advantages of Teams Resistance to change reduced Decisions usually superior Decisions more readily accepted Hostility reduced; productivity increased Responsibility shared
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Types of Teams Learning groups Self-maintenance groups Problem-solving groups Types include . . Types include . . . .
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Selecting Group Format Panel R o u n d t a b l e F r m Symposium Symposium
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Effective Teams Effective teams are . . . Effective teams are . . . Well organized Receive periodic training Examine assumptions and opinions Evaluate possible solutions Operate virtually Manage cultural diversity> Non-effective team! Lucidio Studio, Inc./SuperStock
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To Manage Cultural Diversity To Manage Cultural Diversity Recognize differences Select members for task-related abilities Find purpose that transcends differences Avoid cultural dominance Develop mutual respect Seek high level of feedback Bob Daemmrich/The Image works
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Effective Teams Avoid groupthink> Continued characteristics include . . Continued characteristics include . . . . Well organized Receive periodic training Examine assumptions and opinions Evaluate possible solutions Operate virtually Manage cultural diversity
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Groupthink Symptoms Illusion of invulnerability Shared stereotypes Rationalization Illusion of morality Self-censorship Illusion of unanimity Direct pressure Mind guarding Image Club
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To Avoid Groupthink: Bring in outside experts Ask members to be “critical evaluators” Leader should voice opinions after others Provide “second chance” to rethink choices
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The Basic Problem Solving Sequence 1. Define the Problem 2. Research and Analyze 3. Establish Criteria 4. List Possible Alternatives 5. Evaluate Alternatives 6. Select Alternative
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1. Define Problem Discuss symptoms, seriousness, &
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Group+Communication (1) - Introduction to Communication and...

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