consists of the stable psychological traits and behavioral attributes that give a person
his or her identity
Big Five Personality Dimensions
- how outgoing, talkative, sociable, and assertive a person is.
- how trusting, good-natured, cooperative, and soft-hearted one is
- how dependable, responsible, achievement-oriented, and persistent on is
-how relaxed, secure, and unworried one is.
- how intellectual, imaginative, curious, and broad-mined one is.
*Extroversion is a strong predictor of job performance than agreeableness across all professions
especially salespeople and managers
Conscientiousness has been found to have the strongest positive correlation with job
performance and training performance.
Cautions about using personality tests in the workplace:
Don't hire on the basis of personality test results alone
Be alert for gender, racial, and ethnic bias
Graphology tests don't work but integrity tests do
someone who is more apt to take initiative and persevere to influence the
environment-identify opportunities and act on them, which makes them associated not only with
success but also entrepreneuship.
Five Important Traits in Organizations
Locus of control:
I am/ am not the captain of my fate
Indicates how much people believe their fate through their own efforts
- you control your destiny-exhibit less anxiety, greater work
motivation, and stronger expectations that effort leads to performance, higher
salaries, resist close managerial supervision, prefer incentives and sales commissions
- external forces control you, like structure and supervision,
Self-Efficacy: I can/can't do this task
belief in one's personal ability to do a task-your personal belief that
you have what it takes to succeed. High expectations of self efficacy
the debilitating lack of faith in one's ability to control one's
environment, associated with low self efficacy
Assign jobs accordingly-assign complex, challenging, autonomous jobs, not
boring tedious ones
Develop self-efficacy-to build it give them constructive pointers and
Self-esteem: I like/dislike myself