Welchtips - Some tips from Jack Welch, former CEO of GE, on...

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Some tips from Jack Welch, former CEO of GE, on essential leadership qualities and behaviors… these are adapted from the first sections of his book, Winning (Harper Business, 2005) 1. Mission and values. State your mission and values in terms of specific behaviors so that people can be guided by them; don’t give them a vague set of statements that will not help them do their jobs on a daily basis. 2. Candor. Be honest; don’t gloss over problems to spare people’s feelings, and encourage the same behavior in your subordinates. Lack of candor causes far more problems than it solves; think NASA and the shuttle problems (which cost lives). As Welch says, “My bosses cautioned me about my candor. Now my GE career is over, and I’m telling you that it was my candor that helped make it work.” This doesn’t mean being nasty; there are ways of delivering difficult messages without being disrespectful. 3. Differentiation. Know who your stars, solid workers, and low performers are. Nurture and develop those with potential, and be honest with the low performers. Have a rigorous and
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Welchtips - Some tips from Jack Welch, former CEO of GE, on...

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