CNN - International Edition | MEMBER SERVICES The Web...

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International Edition | Passengers wait at McCarran International Airport in Las Vegas on September 14 for flights delayed by a communications system failure. Refinance Rates Just Got Lower Lock in the lowest rates of the summer. Get up to 4 free refinance quotes. www.lowermybills.com Hundreds of Online Degree Programs Search our directory of online degree programs. Associate, Bachelor, Master and. .. www.direct-edu.com LendingTree.com - Official Site Lendingtree - Find a mortgage, refinance, home equity or auto loan now. Receive. .. www.lendingtree.com GetSmart - the smart loan choice Complete one short online form and receive up to three free quotes. GetSmart,. .. www.getsmart.com YOUR E-MAIL ALERTS Federal Aviation Administration (FAA) PeopleSoft Incorporated Microsoft Corporation Hewlett-Packard Company MEMBER SERVICES The Web CNN.com Search Home Page World U.S. Weather Business Sports Politics Law Technology Health Entertainment Travel Education Special Reports SERVICES Video E-mail Newsletters Your E-mail Alerts CNNtoGO Contact Us SEARCH Web CNN.com Search Software disasters are often people problems Tuesday, October 5, 2004 Posted: 11:22 AM EDT (1522 GMT) SAN JOSE, California (AP) -- New software at Hewlett-Packard Co. was supposed to get orders in and out the door faster at the computer giant. Instead, a botched deployment cut into earnings in a big way in August and executives got fired. Last month, a system that controls communications between commercial jets and air traffic controllers in southern California shut off because some maintenance had not been performed. A backup also failed, triggering potential peril. Computer code foul-ups also recently held Tacoma, Washington's budget hostage, delayed financial aid to university students in Indiana and caused retailer Ross Stores Inc.'s profits to plummet 40 percent after a merchandise-tracking system failed. Such disasters are often blamed on bad software, but the cause is rarely bad programming. As systems grow more complicated, failures instead have far less technical explanations: bad management, communication or training. "In 90 percent of the cases, it's because
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This document was uploaded on 11/03/2011 for the course CSE 442 at SUNY Buffalo.

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CNN - International Edition | MEMBER SERVICES The Web...

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