Comm 200 LN 0324_handout

Comm 200 LN 0324_handout - Chapter 17 Organizational...

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Chapter 17 Organizational Information Theory a.k.a. Sensemaking COMM 200 Dr. Gibbs 3/24/10
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Org Comm: Views 1.  “Container” Metaphor  (early theory):  Communication as distinct phenomenon that  takes place in organizations Focus on information transfer and transmission  (linear view) Organizations as sites of stability, clarity, and  consensus Communication as simple, straightforward,  neutral, rational Critique: organizations are dynamic and  members actively create meaning
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Org Comm: Views 2.  Constitutive View  (Weick):   We create organizations through communication,  conversing = organizing Organizations are dynamic and socially  constructed, produced and reproduced by  communication, not stable containers Orgs have shared goals but also conflict and  difference  Communication is complex, involving contested  meanings, serving particular interests – not always  rational 
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This document was uploaded on 11/03/2011 for the course COMMUNICAT 200 at Rutgers.

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Comm 200 LN 0324_handout - Chapter 17 Organizational...

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