group project - We interviewed four managers from two...

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We interviewed four managers from two different industries. They are telecommunication industry and the hotel industry. Our managers are totally different in ages and ethnicity. 55 year old, female, Caucasian, National Accounts Manager, 29 year old, male, Assistant Store Manager 38 year old, male, Puerto Rican, Assistant General Manager 27 year old male, Mexican, Manager on Duty Question 1: Both managers with over 5 years experience manage large client accounts directly. They also have many other specific duties that relate to overseeing one department, or several departments. Our managers with less than 2 years experience seem to handle day to day operations and individual employees. Question 2: All of our managers displayed leadership traits such as: Drive , Desire to lead, Self- confidence, Cognitive abilities and Knowledge of the business. Our managers with 5 + years experience are responsible for the work atmosphere. Employees look to them for guidance, motivation, and answers to all questions.
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This note was uploaded on 11/03/2011 for the course MAN 2081 taught by Professor Rhoney during the Spring '11 term at St. Petersburg College.

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group project - We interviewed four managers from two...

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