Chapter 1 - Chapter1NortelCaseQuestions

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Chapter 1- Nortel Case Questions Submitted by aid157788 on 8/28/2011 2:21:37 PM  Points Awarded  4 Points Missed  5 Percentage  44% 1. Which management role did Zafirovski engage in when he immediately began dealing with the  largest problems at Nortel? A. disturbance handler B. monitor C. spokesperson D. negotiator Points Earned: 0/1 Correct Answer: A Your Response: C 2. Which management skills did Mike Zafirovski think prepared him to position his company for  success in the competitive and complex telecommunications industry? A. motivation to manage B. human skills C. technical skills D. conceptual skills Points Earned: 1/1 Correct Answer: D Your Response: D 3. When Zafirovski asked for meeting with a mediator and the lawsuit’s lawyers to try to work out a  settlement, he tapped into which of his managerial roles? A.
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Chapter 1 - Chapter1NortelCaseQuestions

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