Test 3 ch 9-13 - Quiz: Test 3- Chapters 9, 10, 12, 13 Test...

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Quiz: Test 3- Chapters 9, 10, 12, 13 Test 3- Chapters 9, 10, 12, 13 Submitted by aid157788 on 10/3/2011 12:38:33 AM  Points Awarded  38 Points Missed  12 Percentage  76% 1. Honeywell Inc. reorganized its European operations along customer lines to prepare for a unified European Union. In doing so, it abandoned matrix departmentalization. Why would Honeywell engage in such restructuring? A. to better adhere to the management philosophy of staff authority B. to empower its employees C. to improve its ability to handle complex tasks D. to create pools of resources E. to end conflict between product managers in different parts of its matrix Points Earned: 1/1 Correct Answer: E Your Response: E 2. Which of the following statements about matrix departmentalization is true? A. With matrix departmentalization, there tends to be more cross-functional interaction among employees than in other types of departmentalization. B. The most common matrix combines product and functional departmentalization. C. All of these statements about matrix departmentalization are true. D. Most employees in an organization that uses matrix departmentalization report to two bosses. E. With matrix departmentalization, there needs to be significant coordination between functional and project managers. Points Earned: 1/1 Correct Answer: C Your Response: C 3. A(n) ____ function is an activity that contributes directly to creating or selling the company's products. A. staff B. charted C. line D. mechanistic E. organic Points Earned: 1/1 Correct Answer: C
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Your Response: C 4. Which of the following is an approach to managing interorganizational processes? A. hierarchical organizations B. matrix organizations C. flat organizations D. tall organizations E. modular organizations Points Earned: 1/1 Correct Answer: E Your Response: E 5. With ____ departmentalization, most employees report to two bosses. A. functional B. product C. geographic D. customer E. matrix Points Earned: 1/1 Correct Answer: E Your Response: E 6. Like most large U.S. hospitals, University Health Care System spends an enormous amount on patient supplies, The hospital has more than 15,000 individual products that are purchased on a routine basis. Its purchasing manager instituted a hospital-wide purchasing policy that gave a specific code to each individual item. In other words, the purchasing manager engaged in ____. A. procedural planning B. organizational autonomy C. standardization D. consistency planning E. problem empowerment Points Earned: 1/1 Correct Answer: C Your Response: C 7. According to the job characteristics model, ____ means pushing some managerial authority down to workers. A. forming natural work units B. vertical loading C. creating group norms D. establishing reciprocity E. decoding tasks
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Points Earned: 1/1 Correct Answer: B Your Response: B 8. Novo Nordisk is a European manufacturer of pharmaceuticals. An employee , Rikke NedergaardBischoff, who is a clinical-development scientist, contends that Novo upholds
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This note was uploaded on 11/03/2011 for the course MAN 4583 taught by Professor Murphy during the Spring '11 term at St. Petersburg College.

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Test 3 ch 9-13 - Quiz: Test 3- Chapters 9, 10, 12, 13 Test...

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