TEST 1- Chapters 1-4

TEST 1- Chapters 1-4 - Quiz: Test 1- Chapters 1-4 Test 1-...

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Quiz: Test 1- Chapters 1-4 Test 1- Chapters 1-4 1. To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach County, Florida, that awards grade-school students a free doughnut for every A on their report cards. Creating this program was primarily the function of which management function? Which management function was used to create this program? A. leading B. controlling C. planning D. organizing E. focusing Points Earned: 1/1 Correct Answer: C Your Response: C 2. A manager striving to improve organizational ____ is accomplishing tasks that help achieve organizational objectives. A. efficiency B. effectiveness C. functionality D. productivity E. synergy Points Earned: 1/1 Correct Answer: B Your Response: B 3. Managers who train and supervise the performance of nonmanagerial employees and who are directly responsible for producing the company's products or services are categorized as: A. team leaders B. top managers C. general managers D. middle managers E. first-line managers Points Earned: 1/1 Correct Answer: E Your Response: E 4. The informational role managers’ play when they share information they have collected with their subordinates and others in the company is called the ____ role. A. resource allocator
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B. disseminator C. figurehead D. monitor E. entrepreneur Points Earned: 1/1 Correct Answer: B Your Response: B 5. Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of ____ to boost morale. A. Controlling B. Commanding C. Organizing D. Leading E. resource allocation Points Earned: 0/1 Correct Answer: D Your Response: C 6. When Millard Fuller, who founded the world-renowned Christian housing ministry Habitat for Humanity International with his wife, ended his service as president his role was limited to that of a figurehead. After this change, what functions did Fuller most likely do until he retired? A. He distributed critical information to employees. B. He monitored the environment. C. He helped the organization adapt to incremental changes. D. He performed ceremonial duties like greeting company visitors. E. He negotiated salaries, raises, and promotions. Points Earned: 1/1 Correct Answer: D Your Response: D 7. Refer to Amazon.com. Which traditional management function will be key in making sure Amazon is never again burdened with thousands of dollars worth of unsold inventory? A. motivating B. leading C. controlling D. planning E. organizing Points Earned: 1/1
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Correct Answer: C Your Response: C 8. Team leaders typically: A. make detailed schedules and operating plans B. monitor and manage the performance of subunits C. manage internal and external relationships D. monitor the organizational culture E. create a context for change Points Earned: 1/1 Correct Answer: C Your Response: C 9. Refer to Krispy Kreme. As the CEO of Krispy Kreme, Rudolph would have been responsible for:
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This note was uploaded on 11/03/2011 for the course MAN 4583 taught by Professor Murphy during the Spring '11 term at St. Petersburg College.

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TEST 1- Chapters 1-4 - Quiz: Test 1- Chapters 1-4 Test 1-...

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