Questions for Shuy

Questions for Shuy -...

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Questions for Shuy-  car sales man basically forces a deaf guy to purchase a  car. Why was Mitchell Bien suing the car dealership?  He was talked into writing a check for a car when he really had no intention of  buying one in the first place.  Who was Shuy? He was Bien’s lawyer.  What is bureaucratic language, and how did it influence the car salesman’s  behavior toward Bien?  Characterized by specialized functions, adherence to fixed rules, a hierarchy of  authority and administrative system marked by officialism, red tape, and  profliferation. These chracteristics frame the following analysis of the car sales  bureaucracy.  What are the six phrases of the car sales event? 1. Greetings and introduction 2. Presenting/ ascertaining needs 3. Display of the  product 4. Making an offer and negotiation 5. Complexion of the transaction 6.  Closing How does the idea of hierarchy work during the sales event?  How can this 
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This document was uploaded on 11/03/2011 for the course CMCL-C 122 at Indiana.

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Questions for Shuy -...

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