Week 5-DQ - DQ 1 What is the return on investment (ROI) of...

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DQ 1 What is the return on investment (ROI) of developing business systems? The development of a business system requires a great deal of planning and financial analysis. The return of investment (ROI) is a performance measure used to evaluate the success or the failure of a business or a project. When I think of ROI I usually think of an investment. It can take months or even years to see some type of investment. Sometimes a business will not always receive a monetary investment. The developing of a system can also lead to other positive gains such as customer satisfaction, increase in productivity, and completion of deadlines. There are many steps in the developing of a business system. Many companies believe it is important to take control and manage the business system to ensure they meet deadlines without compromising the quality or cost of the investment. For example, at my workplace, loan officers should complete and process applications within a period of time. If the processing time exceeds the time, then it is costing the company money for going over the time. The business system designed for the company improves productivity and reduces the amount of time it takes to process an application. The software reduces company errors and guarantees a return of investment. Response 1 Good job explaining the return of investment (ROI) in regards to a company’s gain or loss over a specific time. I do agree that the ROI does evaluate the success or failure of a business. It is not necessarily a monetary investment. Yes a company does invest in the development of the business systems but sometimes a company will see a ROI by increase in productivity, timeline, and even customer satisfaction. I do agree that there are many factors to consider because of the amount of planning that goes in to the developing of the system. It is important to control and manage every aspect of the project to ensure the completion of the system. I also agree ROI has a big impact on a company. You chose a good example in your post in regards to Best Buy. Their project in developing drive-up windows can possibly bring a ROI to the company. There are many steps to developing a project so it is important to develop a system that will guarantee investment without compromising the quality or cost of the investment. If all goes well with developing the drive-up windows, Best Buy will improve productivity and improve customer satisfaction. Response 2 I do agree that the return of invest (ROI) does depend on the success or failure of a business or a project. There is a great deal of analysis and planning that goes in to developing a business system. There are large investments placed in to the developing of the business system so it is imperative that a business receives a ROI. Usually a company will not see a ROI immediately. It can take a few months or even years. There are many steps to developing a business system which can lead to positive gains. I
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This note was uploaded on 11/04/2011 for the course BSA/310 BSA/310 taught by Professor Forman during the Spring '10 term at University of Phoenix.

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Week 5-DQ - DQ 1 What is the return on investment (ROI) of...

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