problem set B

problem set B - Michael Schoenfeld Problem Set B Problem 1...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Michael Schoenfeld Problem Set B Problem 1 Resources Number Additional Info Waiting Room 9 seats Average wait 20 minutes Control Cashier 2 Cashiers Handles license plate and registraiton, 15 minutes per request, 40% for this+ 60% take 5 minutes Test Computer 2 computers 20 minutes per test, with 60% taking this test Road Test Administrator 4 Administrators 80% of test takers, 60% of total incoming, 30 minutes per customer A.) Capacity Resource Calculation Capacity # workers Total Capacity Waiting Room 60mins/hr*1/20cust/min 3 arrivals/hr 9 27 Control Cashier 40%registration/arrival*15min/cust*1/60hour/min*60%reg/arrival*5min*1/60hr/min 6.67 arrivals/hr 2 13.33 Test Computer 60%test taker/arrival * 20 minutes/test taker * 1hr/60min 5 arrivals/hr 2 10 Road Test Administrator 80% test takers*60% test takers/arrival*30*1hr/60min 4.17 arrivals/hr 4 16.67 B) The bottleneck is the test computer. The total capacity of the system is 10 arrivals/hr. The second smallest capacity is the road test administration.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 2

problem set B - Michael Schoenfeld Problem Set B Problem 1...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online