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CMST 342 - Lecture 8 Course Hero - DecisionMaking Processes...

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Decision-Making  Processes Chapter 8
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Rational Models of Decision  Making Five stages Formulation Concept development Detailing Evaluation Implementation
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Alternatives to Rational  Models Optimizing model not good representation More realistic to look at decision making as  satisficing process Decision makers characterized by bounded  rationality
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Alternatives to Rational  Models Decision making can be attributed to intuitive  processes of managers Often make decisions without conscious knowledge  of how decisions made Intuitive decision making not logical but not illogical Based on past experience in similar contexts –  analogical
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Alternatives to Rational  Models Garbage can model Process wherein problems, solutions, participants,  choices all dumped together Decision made when suitable collection It is only after the fact that decision-making process  is constructed
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Descriptive Models Fisher’s phase model Orientation Conflict Emergence Reinforcement
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Effective Small-Group Decision  Making
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