CMST 342 Aug 30 2011 - Scientific Management o Advocated by...

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Scientific Management o Advocated by Frederick Taylor o Characterized by: There’s one best way to do every job The proper fit of the worker to the job is important The proper fit of the worker to the job requires training There is an inherent difference between management and workers o Involves Time and Motion Studies Communication in Classical Approaches (on exam)** o Content of Communication Should be focused on Task-Related Communication o Direction of Communication Flow Vertical (Downward) Communication o Channel of Communication Written Communication o Style of Communication Formal o Some problems: Little attention paid to individual employee needs Little attention to non-financial rewards No mention of social interaction in the workplace No discussion on how employees could contribute to meeting organizational goals through knowledge, ideas, discussion Employees are only valued as physical labor The Human Relations Approach o Human Relations looks at organizations as a family rather than a machine o Stresses relationships as central to organizational functioning
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CMST 342 Aug 30 2011 - Scientific Management o Advocated by...

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