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Management - Management ~ Chapter 1 Management DEFINITION...

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Management ~ Chapter 1 30/09/2007 13:21:00 Management:  DEFINITION Good Management is respect Mistakes happen, and that’s ok when there is respect Management includes: Communications skills Delegation Appraises Emphasis on Performance Sound Decisions Training/motivate people  3 Levels of Management Senior Management: set goals for company, decide actions, determine how  to use resources Middle “ “: achieve goals set by sr. “” and communicate between the two  levels Supervisory “”: Looks over the labor/service o Each level is different in needs/skill sets 5 Functions of Management Planning: schedules, plans, what to order Organizing: who needs to do what, grouping and delegating Staffing: human resource, recruiting selecting/training/develop Controlling: doesn’t mean micromanagement
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Leading: direct and channeling employees toward goals Management Skills: Conceptual: help understand and teach Human Relations: communicate and not play favorites Technical: planning Roles/Skills Interpersonal Information related Decision making Human Relations is more important than technology Principles of Management: Principle: Expectation of how it should be No written laws, but they are truths Set by actions Draw Conclusion from principles Changes in Information Available Younger: benefits in tech Older: emotional/social benefits Changing Work Environment: Safe/healthy working conditions Opportunities to use and develop individual capabilities
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Opportunities for personal/professional communication Work schedules, career demands, and travel time don’t regularly take up  family/leisure time Right to personal privacy, free speech, equitable, treatment, and due process Changing American Workplace 1960s white males dominated who managed, and they managed those who  were similar to themselves 2006 most included women and minorities; increase diversity has helped  companies Mid-21 st  Century:  minority about 50% of population Glass Ceiling :  level within management hierarchy Impacts women and minority Makes harder to move up Ex: motherhood = glass ceiling Reasons for Diverse Workforce: Employee pop increases diversity Customer pop increases diversity Retaining top talent means recruiting individuals from all backgrounds Increases Diversity minimizes litigation risks Advantages of Diversity Can help improve decisions making Increase globalization Entrepreneurship (E) and Management (M): Professional m are paid for/to perform functions w/ company
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E launch own company o
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