CHAPTER_13_STUDY_NOTES_MS_WORD - Chapter 13 88 Chapter 13...

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Chapter 13 Chapter 13 Meeting the Challenge of Diversity Chapter Outline I. Valuing Diversity A. Dimensions of Diversity B. Attitudes toward Diversity II. The Changing Workplace A. Challenges Minorities Face B. Management Challenges III. Current Debates about Affirmative Action A. The Opt-Out Trend B. The Female Advantage IV. Current Responses to Diversity A. Changing the Corporate Culture B. Changing Structures and Policies C. Diversity Awareness Training V. Defining New Relationships in Organizations A. Emotional Intimacy B. Sexual Harassment VI. Global Diversity A. Selection and Training B. Communication Differences VII. Diversity in a Turbulent World A. Multicultural Teams B. Employee Network Groups Annotated Learning Objectives After studying this chapter, students should be able to: 1. Explain the dimensions of employee diversity and why ethnorelativism is the appropriate attitude for today’s organizations. 88
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Chapter 13 There are two important dimensions of employee diversity. The primary dimensions of diversity include inborn differences or differences that have ongoing impact throughout one’s life. These are age, ethnicity, gender, physical abilities, race, and sexual orientation. These dimensions are core elements through which people shape their self-image and worldview. Secondary dimensions of diversity can be acquired or changed throughout one’s lifetime. These dimensions tend to have less impact than those of the core but nevertheless have impact on a person’s self-definition and worldview. These dimensions include education, religious beliefs, military experience, geographic location, income, work background, parental status, and marital status. Ethnorelativism is the belief that groups and subcultures are inherently equal. This is an appropriate attitude for today’s corporations because as the workforce changes, organizations will come to resemble a global village. 2. Discuss the changing workplace and how to effectively manage a culturally diverse workforce. The importance of cultural diversity and employee attitudes that welcome cultural differences will result from the inevitable changes taking place in the workplace, in our society, and in the economic environment. These changes include globalization and the changing workforce. In the past, the United States was a place where people of different national origins, ethnicities, races, and religions came together and blended to resemble one another. Opportunities for advancement were limited to those workers who fit easily into the mainstream of the larger culture. Now organizations recognize that everyone is not the same and that the differences people bring to the workplace are valuable. Companies are learning that these differences enable them to compete globally and to acquire rich sources of new talent. Most organizations must undertake conscious efforts to shift from a monoculture perspective to one of pluralism. Management activities required for a culturally diverse workforce starts with top
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CHAPTER_13_STUDY_NOTES_MS_WORD - Chapter 13 88 Chapter 13...

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