s - What does research tell us about why and how men and...

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What does research tell us about why and how men and women differ in their communication? (170) same as question 17 Men use talk to emphasize status, power and are direct, whereas women use it to create connection. However, this does not apply to every man or woman. Women speak and hear a language of connection and intimacy as negotiations for closeness , to give support and confirmation; men speak and hear a language of status in hierarchy, power and independence. Men are direct, women are indirect, while women tend to be less boastful than men (for good reason, we have nothing to boast about) Men view women’s apologizing as weak while for women it is an expression of understanding and caring rather than apology . for example- “I’m sorry” is used by women to express regret and restore balance to a conversation. What are the common characteristics of organizational gossip? (Pg. 164) ( same as grapevine? [question #5?]) It is not controlled by management It is perceived as being more reliable than formal communication from top management
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This note was uploaded on 11/04/2011 for the course BUS BUS 321 taught by Professor Kristen during the Fall '11 term at BYU.

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s - What does research tell us about why and how men and...

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