ch03 - Chapter 3 Emotions, Attitudes, and Job Satisfaction...

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Chapter 3 Emotions, Attitudes, and Job Satisfaction It’s not only how people think but how they feel
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Chapter 3 Study Questions What are foundations of emotions and moods? What are organizational and cultural exemplars of emotions and moods? What are attitudes? What is job satisfaction and how is it related to performance?
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Figure 3.1
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What are foundations of emotions and moods? Affects generic term that covers a broad range of feelings that individuals express Emotions intense feelings that are directed at someone or something Moods less intense and frequently lack a contextual stimulus
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What are foundations of emotions and moods? Major emotions Anger Fear Joy Love Sadness Surprise
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What are foundations of emotions and moods? Self conscious emotions help individuals stay aware of and regulate their relationships with others Social emotions refer to individuals’ feelings based on information external to themselves includes pity, envy, and jealousy
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What are foundations of emotions and moods? Positive affectivity tendency to be perceptually positive Negative affectivity tend to experience negative moods in a wide range of settings and under many different conditions
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Figure 3.2
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This note was uploaded on 11/06/2011 for the course ECON 700 taught by Professor Queneau during the Spring '11 term at CUNY Baruch.

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ch03 - Chapter 3 Emotions, Attitudes, and Job Satisfaction...

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