2112167-week 2 quiz

2112167-week 2 quiz -...

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1.  (TCO 4) The need to “remove barriers to pride in workmanship” is associated with which of the following  individuals? (Points : 2)         Crosby        Juran         Deming        Taguchi 2.  (TCO 4) Deming was virtually unknown in the United States until the broadcast of a program entitled  If  Japan Can . .. Why Can't We?  When did this broadcast occur? (Points : 2)         1960        1970         1980        1990 3.  (TCO 4) The Deming philosophy focuses on improvements in product and service quality by _____.  (Points : 2)         inspecting 100% of output         reducing variation        reducing customer complaints        separating the planning and execution functions 4.  (TCO 4) Meeting quality goals during operations is which of the processes of Juran’s Quality Trilogy?  (Points : 2)          Quality control        
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This note was uploaded on 11/07/2011 for the course ACC 220 taught by Professor - during the Spring '10 term at University of Phoenix.

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2112167-week 2 quiz -...

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