managements test #2 study guide.

managements test #2 study guide. - Mgmgt 301 Study Guide...

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Mgmgt 301 Study Guide Chapter 1: Management and Organizations Organization: A group of people who work together to achieve some specific purpose. Management is defined as 1. ) the pursuit of organizational goals efficiently and effectively by 2.) Integrating the work of people through 3.) Planning , organizing , leading , and controlling the organization’s resources. o Being efficient means using resources (people, money, raw materials) wisely and cost-effectively. o Being effective means to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organization’s goals. Managers are the people responsible for the work performance of others. 7 challenges to being an exceptional manager: o Competitive advantage Quality, efficiency, innovation, and being responsive to customers. o Managing for diversity- the future won’t resemble the past o Managing for Globalization o Managing for Information technology Knowledge management: using systems and practices to increase the sharing of knowledge and information throughout an organization. o Managing ethical standards o Managing for sustainability o Managing for your own happiness and life goals. Planning, Organizing, Leading, and Controlling 1.) Planning: o Setting goals and deciding how to achieve them 2.) Organizing: o Arranging tasks, people, and other resources to accomplish the work 3.) Leading: o Motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals. 4.) Controlling: o Monitoring performance, comparing it with goals, and taking corrective action as needed. o 4 steps: Set Standards, Measure performance, compare actual to standards, Take corrective action. The Traditional Management Pyramid consists of three parts Top managers : make long term decisions about the overall direction of the organization, and establish the objectives, policies, and strategies for it. Middle Managers: implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first level managers below them. First Line Managers: Make short term operating decisions, and direct the daily tasks of nonmanagerial personnel. Functional managers are responsible for just one organizational activity, General managers are responsible for many activities. Three types of organizations:
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o 1.) For profit o 2.) Nonprofit o 3.) Mutual benefit( political parties, farm trusts, clubs) Mintzberg’s Managerial roles Managers play three roles: o 1.)Interpersonal: figurehead, leader, and liaison activities Managers interact with people inside and outside their work units. o
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This note was uploaded on 11/08/2011 for the course MGMT 301 taught by Professor Marx during the Fall '08 term at UMass (Amherst).

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managements test #2 study guide. - Mgmgt 301 Study Guide...

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