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11/7/2011 STUART SCHOOL OF BUSINESS ADMINISTRATION ILLINOIS INSTITUTE OF TECHNOLOGY FINAL     COURSE    SYLLABUS MBA 513: OPERATIONS AND TECHNOLOGY MANAGEMENT SUMMER SEMESTER 2011 Professor Joel D. Goldhar Office Tel: 312/906-6526 Office Fax: 312/906-6549 Home Tel: 847/501-2552 Email: [email protected] Office Hours: Monday – Thursday, 3 to 5 pm; AND BY APPOINTMENT (except on ‘no class’ days) COURSE SCHEDULE: Mondays & Wednesdays, 6-9pm; June 6 – July 27, 2011 _______________________________________________________________________ The essential learning materials for this course are contained in the Prosim III and Making Charlie’s Chocolate Simulations and the “HBS Case Package”. The textbook is available to help students with a set of tools and techniques that will enable them to better analyze the case studies and to develop more elegant solutions to the problems illustrated; but will not be directly discussed in class. The Ellet book is a ‘must read’ for anyone without extensive experience in a case method course. I. COURSE MATERIALS Required: (SCJ) 1. OPERATIONS MANAGEMENT (6 th Edition) by Slack, Chambers and Johnston (Prentice Hall/FT, 2007) ISBN: 0-273- 73160-2 (WE) 2. The Case Study Handbook: How to Read, Discuss and Write Persuasively About Cases by William Ellet (HBS Press, 2007 ISBN: 978-1-4221-01 ) VERY IMPORTANT!!! 3. The Case Package (HBS) will be available electronically from Harvard Business School. All students must purchase their own case package. Go to: 4. PROSIM III for WINDOWS; A PRODUCTION MANAGEMENT SIMULATION by Chu, Hottenstein and Greenlaw, McGraw-Hill/Irwin, 1996 (Available for Download at
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Professor Goldhar’s Web page 5. Making Charlie’s Chocolates – same as above II. Introductory Note: This course seeks to help the student develop an understanding of the concepts and skills needed for the design and control of operations in both services and manufacturing organizations. We take a strategic and ‘General Management’ approach to the design of an “Operating System” ; and its supporting organizational structure and ‘infrastructure’ of Information Systems, Human Resource Management and Financial Policies. Our focus is on the strategic role of operations and technology decisions as a source of Competitive Advantage for the firm; with an emphasis on the integration of R&D/Design/Engineering, operations and marketing within the context of the Business Unit’s strategy, and the organizational structure and skills needed to ‘execute’ and manage the ‘Operating System’. Our overall ‘goal’ is to create and achieve and maintain ‘Operational Effectiveness’. The course will emphasize the analytical tools and techniques that are useful in making
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This note was uploaded on 11/07/2011 for the course ECON 101 taught by Professor Johnson during the Spring '11 term at Sciences Po.

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