MIT16_842F09_lec02a

MIT16_842F09_lec02a - Stakeholder Expectations Definition...

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Andrew Part I (31 Mar 09) I - 1 Part I Stakeholder Expectations Definition Process 1 Requirement 15 (Section 3.2.1.1) “The Center Directors or designees shall establish and maintain a process, to include activities, requirements, guidelines, and documentation, for the definition of stakeholder expectations for the applicable WBS model.” Stakeholder Expectations Definition 1
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Andrew Part I (31 Mar 09) I - 2 Part I Suddenly There Is A Heated Argument! Why? 1 Far Side cartoon of two cavemen arguing removed due to copyright restrictions.
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Andrew Part I (31 Mar 09) I - 3 Part I Stakeholder Expectation Definition Purpose and Importance • The Stakeholder Expectation Definition Process is used to: – Identify who Stakeholders are (for all phases of the project) – Identify how the product is intended to be used by the stakeholders – Elicit and define stakeholder expectations (including use cases, scenarios, operational concepts) in ways we can measure (validate) the appropriateness of our system when completed. • Result is the foundation from which the system is designed and the product realized. 1
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Andrew Part I (31 Mar 09) I - 4 Part I Who is a Stakeholder? A group or an individual who is affected by or is in some way accountable for the outcome of an undertaking Stakeholders can be classified as: Customers – An organization or individual that has requested a product and will receive the product to be delivered. Examples: • An end user of the product • The acquiring agent for the end user • The requestor of the work product from a technical effort Other interested parties who provide broad overarching constraints within which the customers’ needs must be achieved,
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This note was uploaded on 11/08/2011 for the course AERO 16.810 taught by Professor Olivierdeweck during the Winter '07 term at MIT.

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MIT16_842F09_lec02a - Stakeholder Expectations Definition...

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