4_val_ent_stkhld

4_val_ent_stkhld - Value and Enterprise Stakeholders...

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Value and Enterprise Stakeholders Professor Deborah Nightingale September 21, 2005
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Learning Objectives Value creation framework Enterprise stakeholders Stakeholder Theory and Social Networks ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 2
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Creating Value Develop and “How various Find Agree to the Execute stakeholders find Stakeholder Approach on the Promise particular worth, utility, Value benefit, or reward in exchange for their respective contributions to the enterprise.”* Dynamic and * Source: Murman et al., Lean Enterprise Value , Palgrave 2002 Iterative Value Value Proposition Proposition Value Value Identification Identification Value Value Delivery Delivery ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 3
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Identifying Value Identify stakeholders What part of the program or process adds value for each stakeholder? Determine each stakeholder value What kinds of exchanges are required to provide this value? Establish stakeholder expectations and contributions Find stakeholder value ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 4
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Creating a Value Proposition Align stakeholders around the program value stream Structure the enterprise value stream Each stakeholder will contribute their efforts or resources to the value stream in those ways from which they can derive value Establish clear communication of balanced expectations with all stakeholders Develop and agree to the approach ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 5
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Deliver Value to All Stakeholders Add value at each step along the value steam in accordance with the value proposition Execute the value stream using lean principles Gather information and data to continue to improve enterprise processes i Execute on the prom se ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 6
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Value Creation is Dynamic and Iterative Real world is not static Changes in stakeholder values Changes in who are the stakeholders ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 7
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Value Phases A Value Creation Framework Value i Value Value l Identif cation Proposition Delivery Program Enterprises Most lean princip es and practices have been focused here Corporate Opportunities Government National International ESD.61J / 16.852J: Integrating the Lean Enterprise © Deborah Nightingale, 2005 Massachusetts Institute of Technology Page 8
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Leadership Employees Multi- Program Enterprise Business Unit Customers/ End Users Shareholders Unions Society Partners Enterprise Stakeholders Suppliers
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This note was uploaded on 11/08/2011 for the course AERO 16.851 taught by Professor Ldavidmiller during the Fall '03 term at MIT.

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4_val_ent_stkhld - Value and Enterprise Stakeholders...

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