judgment and decision making module

judgment and decision making module -...

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Industrial-Organizational Psychology Learning Module Judgment and Decision Making
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11/09/11 Objectives: Understand the kinds of decisions made within organizations Recognize common judgment biases Know how I/O psychologists help people avoid biases
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11/09/11 What kinds of decisions do people make in the workplace? Handling complex problems individually Pilot flight diversion decisions Handling complex problems as a team Surgical Team Focusing effort 9-1-1 Emergency Dispatcher Judging people Rating employee performance on the job Using interviews to choose job applicants
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11/09/11 Biases in Decision Making Halo errors Negative information Stereotypes Heuristics-mental shortcuts confirmation bias
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11/09/11 How do I/O psychologists help people avoid bias during interviews? Develop clear criteria through: job analysis relevant structured and situational interview questions Rater training practice feedback
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This note was uploaded on 11/08/2011 for the course PSYCH 210 taught by Professor Staff during the Fall '08 term at BYU.

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judgment and decision making module -...

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