Chapter 5 - Map Process Strategy Process Strategy Crossover...

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© Copyrighted 1 Map Process Strategy Process Strategy Flow charts Crossover analysis Service process matrix Process, repetitive, product Mass customization Value stream mapping Service blueprint Fixed vs. variable costs
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© Copyrighted 2 Objectives 5-1. Compare the strengths and weaknesses of the different process strategies 5-2. Provide examples of the different process strategies 5-3. Define mass customization, including the use of postponement. Provide examples. 5-4. Distinguish between fixed and variable operations costs. Provide examples. 5-5. Calculate and interpret a crossover analysis for process selection 5-6. Construct the Service Process Matrix relative to degrees of customization and labor. Provide an example for each quadrant. 5-7. Relate value stream mapping and service blueprinting to a process flow
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© Copyrighted 3 Process Strategy Mass Customization Independent modules low-cost customized assembly Postponement Flexible, responsive supply chain
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Chapter 5 - Map Process Strategy Process Strategy Crossover...

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