Unformatted text preview: and ten years. For either the one- or ten-year period, the maximum score attainable is 3.0. Separate scores for each time period also can be combined to obtain an “Overall Importance-Weighted Satisfaction Score.” To obtain this score, add the “Importance-Weighted Expected Satisfaction” scores for the 1-year and 10-year periods and then divide that sum by 2. The maximum “Overall Importance-Weighted Expected Satisfaction” score attainable is 3.0. EXPECTED SATISFACTION IN TEN YEARS EXPECTED SATISFACTION IN ONE YEAR * Source: Centers for Disease Control. An Evaluation Handbook for Health Education Programs in Stress Management. Washington, DC: Department of Health and Human Services, 1983, pp. 183–186. 30 gre06755_ch04.qxd 4/11/05 2:00 PM Page 30...
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- Column, Centers for Disease Control, Satisfaction Satisfaction, Expected Satisfaction