Unformatted text preview: 1. Overgeneralized —a response that extends a single experience to all experiences or always associates a particular behavior with certain circumstances. 2. Crystal Ball —a response in which the assumption is made that the receiver already knows the sender's feelings or the content of the message. 3. Judgment —a response that blames or criticizes. 4. Incomplete —a response that does not provide all the information needed to send a complete message. 5. None of the Above —a response that indicates there is no correct answer when there is a correct answer. * Source: Centers for Disease Control. An Evaluation Handbook for Health Education Programs in Stress Management. Washington, DC: Department of Health and Human Services, 1983, pp. 160–168. 47 gre06755_ch05.qxd 4/8/05 12:44 PM Page 47...
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