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Unformatted text preview: learn how to employ reflective listening, acknowledge feelings expressed to you, and use I statements. Reflective Listening: To demonstrate that you are listening to someone, you can paraphrase what he or she has said and what you think that person is feeling. Paraphrasing uses other words than those said but have the same meaning. For example, if you paraphrased the statement, What a rotten day! you might say, It seems that your day was really horrendous. In this way, the other person will know that you listened. Practice this reflective listening by rephrasing the following statements: 1. I'm really feeling stressed out. 2. My instructors are so unsympathetic that I don't know if I'll do well in school this semester. 56 gre06755_ch05.qxd 4/8/05 12:44 PM Page 56...
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- Fall '11