Features of Organization1

Features of Organization1 - McDonaldization of Society •...

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Features of Organizations • Rationalization replaces superstition • Allows society to accommodate large numbers of people • People determine a goal and a means to attain it • Logical assessment of most efficient means to achieve goal Features of Organizations • Bonda culture is traditional – Respectful of spirits who live in trees and plants – Trees, plants, and animals possess souls – Science and technology Trees are seen in value-rational fashion Trees are food, wood, rubber, quinine and other things Things are seen as a “means to ends” McDonaldization of Society • Principles of fast-food industry dominate more sectors of society • Efficiency --allow customers to get full quick--sick to healthy, empty to full • Quantification and calculation --evaluate service in numerical factors--college degree in 19 months
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Unformatted text preview: McDonaldization of Society • Control --producing and acquiring the service is planned out in a specific time • Iron cage of rationality --rational system is irrational--work requires little skill and people quit the jobs--work unrewarding • Social trap --organizations and society are lead to a situation that is lethal or unpleasant--nuclear arms race • McDonald’s handles 17.2 billion customers each year • Iron cage of rationality—describes the irrationalities generated by rational systems – Jobs are so easy that a moron can do it – But then the job is so boring causing high turnover McDonaldization of Society • Social trap —situation in which people and the organizations they have created lead them in a certain direction that later proves to be lethal or unpleasant • This situation is common in a vast organization that is spread all over the world Features of Organizations...
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