IntCulCom[04] - Intercultural Communication Getting the...

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1 Intercultural Communication Getting the Message Across Intention Encoding Transmission Decoding Message Communication Process Thought Process Constructs Ability Style/Habit Assumptions Medium Context Noise Ability Style/Habit Assumptions Communication Variables Intention 88%-92% of adults think in language Ideas=ƒ( thought clarity+ operational vocabulary ) Predisposition is anchored in attitude Attitude: learned predisposition to respond in a consistent and characteristic manner. • half emotion • half knowledge • all learned from experience
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2 West freedom independence self-reliance equality individualism competition efficiency time directness openness Attitudes Mid-East family security family harmony parental guidance age authority compromise devotion patience indirectness hospitality East belonging group harmony collectiveness age/seniority group consensus cooperation quality patience indirectness deference Ability • Style/Habit • Assumptions Sender (encoding) Receiver (decoding) • semantics • semantics • notions about receiver • receptivity • volume, rate, tone • implication • physical facility/skill • physical facility • attention • perceived intent Culture specific variables become part of the message
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IntCulCom[04] - Intercultural Communication Getting the...

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