HD0-300 HDI Help Desk Manager
QUESTION: 164 Which factor has the greatest effect on business continuity planning? A. The cost of downtime to the business B. The location of the support center C. The price of implementing the plan D. The return on investment (ROI) Answer: A QUESTION: 165 What is a best practice when taking action that will affect other departments or teams? A. Give serious consideration to what people will think of you if your ideas do not work. B. Hold discussions with other managers to identify the possible effects of your actions. C. Implement your ideas as soon as you have decided on the best course of action. D. Make a presentation to other teams letting them know what you have done. Answer: B QUESTION: 166 What is the best reason for having security policies in a support center? A. Security policies are required by IT management. B. Security policies ensure that security is everyone's concern. C. Security policies protect the company and its customers from unauthorized access. D. Security policies safeguard the support center's staff from liability.
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- Fall '19