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Unformatted text preview: Distributive justice Employee productivity Employee turnover Employee branding and marketing Empowerment Glass ceiling Illegal discrimination Managing diversity Mentoring program Merchandise planner Merchandise allocation Organizational culture Organizational structure Specialization Chapter 10 Advanced shipping notice Bullwhip effect Checking CPFR Consignment Distribution center Electronic data interchange (EDI) Floor-ready merchandise Logistics Outsourcing overstock Pull and push supply chains RFID Receiving Reverse logistics Security policy Stockout Supply chain management Third-party logistics UPC codes VMI Chapter 11 Add-on selling Customer database Customer loyalty CRM Data mining 80-20 rule Frequent shopper programs Lifetime value Loyalty program Market basket analysis 1 to 1 retailing Opt in, opt out Private label credit card RFM analysis Share of wallet...
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- Spring '08