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Unformatted text preview: of labor 3. Written rules 4. Written communications and records. 5. Impersonality and replaceability. Dysfunctions of Bureaucracies 1. Red Tape : A rule is a rule. 2. Lack of Communication between Units. 3. Bureaucratic Alienation a sense of powerlessness and normlessness, lack of connection between workers. 4. Resisting Alienation. 5. The Alienated Bureaucrat. 6. Bureaucratic Incompetence. PETER PRINCIPLE A tongue-in-cheek observation that the members of an organization are promoted for their accomplishments until they reach their level of incompetence; there they cease to be promoted, remaining at the level at which they can no longer do good work. Goal Replacement- An organization replacing old goals with new ones; also known as goal replacement....
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This note was uploaded on 11/11/2011 for the course MATH 180 taught by Professor Byrns during the Spring '11 term at Montgomery College.
- Spring '11