ch02.ppt - 2-1Michael A. HittC. Chet MillerAdrienne...

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Unformatted text preview: 2-1Michael A. HittC. Chet MillerAdrienne ColellaChapter 2OrganizationalOrganizationalDiversityDiversitySlides by Ralph R. Braithwaite2-2Diversity in the LAFDDiversity in the LAFDWhat are your thoughts about the openingscenario?Are there jobs that should be left to onegender or the other? Why or why not?Have you seen discrimination based on race?Were the consequences as a result of the Los Angeles Fire Departments actions too lenient, too severe, or just right?Do you think the steps to remedy the situation are enough? Why or why not? Exploring Behavior in Action2-3Knowledge ObjectivesKnowledge Objectives1.Define organizational diversity and distinguish between affirmative action and diversity management.2.Distinguish multicultural, plural, and monolithic organizations.3.Describe the demographic characteristics of the U.S. population and explain their implications for the composition of the workplace.4.Discuss general changes in the United States that are increasing the importance of managing diversity effectively.5.Understand why successfully managing diversity is extremely important for high-involvement work organizations.6.Discuss the various roadblocks to effectively managing a diverse workforce.7.Describe how organizations can successfully manage diversity.2-4Diversity DefinedDiversity DefinedA characteristic of a group of people where differences exist on one or more relevant dimensions such as gender. Diversity is a group characteristic, not an individualcharacteristic.2-5Common DimensionsCommon DimensionsGenderRaceEthnicityAgeReligionSocial ClassSexual OrientationPersonalityFunctional ExperienceGeographical Background2-6QuoteQuoteThe effects of diversity can result from any attribute that people use to tell themselves that another person is different.K. Y. Williams and C. A. OReillyThoughts?2-7Examples of DefinitionsExamples of DefinitionsThoughts?2-8Strategic Importance of Strategic Importance of Organizational DiversityOrganizational DiversityImproves Corporate cultureRecruitmentRelationships with clients and customersBuilds competitive advantageUnderstand and serve diverse customer baseHeterogeneous teams deal better with complex problems and challenging tasksMore commitment to organizations mission2-9Affirmative Action vs.Affirmative Action vs.Diversity ManagementDiversity ManagementAdapted from Exhibit 2-1: Differences between Affirmative Action Programs and Diversity Management ProgramsOngoing, permanent changesTemporary, until representation of disadvantaged groupsTime FrameAttempts to uncover the root causes of diversity problemsDoes not address the cause of problemsCause of ProblemsAllows all associates to reach...
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This note was uploaded on 11/12/2011 for the course IST 335 taught by Professor Carstenoesterlund during the Spring '09 term at Syracuse.

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ch02.ppt - 2-1Michael A. HittC. Chet MillerAdrienne...

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