ch11 - Teamwork at Starbucks Starbucks has partnered with a...

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Unformatted text preview: Teamwork at Starbucks Starbucks has partnered with a variety of organizations to help them sell coffee. How has this helped them? Several factors have contributed to their success – effective branding, superior product quality, product innovation, superior customer service, innovative human resources practices, and more. But some think their real key is teamwork of the people who work there. They attribute the team success to hiring the right people, training them well, a generous benefits package, and extensive communication. Exploring Behavior in Action 11-1 ...
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This note was uploaded on 11/12/2011 for the course IST 335 taught by Professor Carstenoesterlund during the Spring '09 term at Syracuse.

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