ch12.ppt - 12-1Michael A. HittC. Chet MillerAdrienne...

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Unformatted text preview: 12-1Michael A. HittC. Chet MillerAdrienne ColellaChapter 12Conflict, Conflict, Negotiation, Negotiation, Power, and Power, and PoliticsPoliticsSlides by Ralph R. Braithwaite12-2Green ConflictGreen ConflictExploring Behavior in ActionMichael DellDo you think companies are becoming more aware of the impact of their businesses on the environment?Can the goals of environmental and conservation groups be compatible with the goals of businesses? Why or why not?What are the upside gains for businesses that become more environmentally friendly? What are the consequences if they dont?12-3The Nature of ConflictThe Nature of ConflictDysfunctionalDysfunctionalConflictConflictConflictConflictFunctionalFunctionalConflictConflict12-4Effects of ConflictEffects of ConflictAdapted from Exhibit 12-1: Effects of ConflictEffects onEffects onIndividualsIndividualsEffects onEffects onBehaviorBehaviorEffects onEffects onInterpersonalInterpersonalRelationshipsRelationships12-5Functional ConsequencesFunctional ConsequencesFacilitation of Facilitation of ChangeChangeImproved Improved Problem Problem SolvingSolvingEnhanced Enhanced Morale and Morale and CohesionCohesionSpontaneity in Spontaneity in CommunicationCommunicationStimulation of Stimulation of CreativityCreativityPotential Potential Benefits of Benefits of ConflictConflict12-6Types of ConflictTypes of ConflictSubstantiveSubstantiveConflictConflictSubstantiveSubstantiveConflictConflictProceduralProceduralConflictConflictProceduralProceduralConflictConflictPersonalPersonalConflictConflictPersonalPersonalConflictConflict12-7Causes of ConflictCauses of ConflictConflictConflictStructural FactorsCommunicationCognitive FactorsIndividual CharacteristicsHistory12-8ExperiencingStrategic OBUn-UnitedUn-UnitedWhat were some of the conflicts that United was...
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This note was uploaded on 11/12/2011 for the course IST 335 taught by Professor Carstenoesterlund during the Spring '09 term at Syracuse.

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ch12.ppt - 12-1Michael A. HittC. Chet MillerAdrienne...

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