Hitt_ch09.ppt

Hitt_ch09.ppt - 9-1What is Communication?What is...

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Unformatted text preview: 9-1What is Communication?What is Communication?The sharing of information between two or more people to achieve a common understanding about an object or situation. Success occurs when the person receiving the message understands it in the way the sender intended.9-29-3Communication ProcessCommunication ProcessCommunication MediumEncoded MessageReceived MessageDecoded MessageAdapted from Exhibit 9-1: Sent MessageSenderReceiverReceived FeedbackSent MessageFeedback9-4Organizational CommunicationOrganizational CommunicationPatterns of communication at the organizational level formal and informalPurpose to facilitate achievement of organizational goalsInvolves the use of communication networks, policies, and structures9-5CommunicationCommunicationOne-way Communication communication that does not include feedbackTwo-way Communication communication that includes feedback and an exchange of information between two or more parties9-6Communication NetworksCommunication Networks...
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This note was uploaded on 11/12/2011 for the course IST 335 taught by Professor Carstenoesterlund during the Spring '09 term at Syracuse.

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Hitt_ch09.ppt - 9-1What is Communication?What is...

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