Hitt_ch10.ppt

Hitt_ch10.ppt - Chapter 10 Decision Making by Individuals...

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10-1 Michael A. Hitt C. Chet Miller Adrienne Colella Chapter 10 Decision Decision Making by Making by Individuals Individuals and Groups and Groups Slides by Ralph R. Braithwaite
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10-2 Dawn Ostroff’s Decision Making Dawn Ostroff’s Decision Making at the CW Television Network at the CW Television Network Dawn Ostroff What are your thoughts about Ostroff’s decision-making process regarding programming at the “new” network? Given the nature of the decisions needed, did she used the knowledge and wisdom of her advisors wisely? What are your thoughts about the “creative and somewhat risky tactics” that were adopted? Do you think the network will survive and be successful in the future? Exploring Behavior in Action
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10-3 Fundamentals of Decision Fundamentals of Decision Making Making Decisions are choices of actions from among multiple feasible alternatives. Making decisions is one of the primary activities of senior managers. Decisions are also made by managers at all levels and by associates in high-involvement organizations.
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10-4 Decision-Making Process Decision-Making Process Adapted from Exhibit 10-1: The Decision-Making Process Define the Problem Identify Criteria Gather and Evaluate Data List and Evaluate Alternatives Select Best Alternative Implement and Follow Up Feedback
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10-5 Optimal versus Satisfactory Optimal versus Satisfactory Decisions Decisions Optimal decision Satisficing decision
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10-6 Decision-Making Styles Decision-Making Styles Carl Jung Individuals’ predispositions can affect decision process at two critical stages Gathering Gathering (Perceiving) (Perceiving) of Information of Information Sensing style Sensing style Intuition style Intuition style Evaluating Evaluating (Judging) of (Judging) of Alternatives Alternatives Thinking style Thinking style Feeling style Feeling style
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10-7 Decision-Making Decision-Making Styles Styles Adapted from Exhibit 10-2: Influence of Decision Styles Implement and Follow Up Perceptual Influences Intuition Sensing Judgmental Feedback Identify Criteria Gather and Evaluate Information List and Evaluate Alternatives Select Best Alternative Define the Problem Using abstractions and describing the “big picture” Using the five senses to identify factual details Feeling Thinking Subjective values with emotional and personal factors Objective analysis, rational procedures
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10-8 Gathering Information
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Hitt_ch10.ppt - Chapter 10 Decision Making by Individuals...

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