MAN_4101_Midterm_Stu - MAN 4101 Midterm Study Guide Chp 12,7,8,9,10,11,13 Chapter 12(Team Leadership and Dynamics • Team performance model says

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Unformatted text preview: MAN 4101 Midterm Study Guide- Chp 12,7,8,9,10,11,13 Chapter 12 (Team Leadership and Dynamics) • Team performance model- says that team performance is a function of team structure + team dynamics + team development stage. • Types of Teams o Formal groups- sanctioned by the organization o Informal groups- developed spontaneously when members join together voluntarily because of similar interest Groups can be ongoing, w/out ending, or temporary, discontinuing after objective is met. • Functional groups- ongoing teams consisting of managers and their employees (type of formal group) o Cross functional groups can be ongoing or temporary o Some are called self-directed groups or self-managed teams because team leadership is shared (WHAT MANAGERS WANT) • Task groups-consist of functional team members who work together on a specific task, usually w/ members of other functional teams. (type of formal group)… commonly cross functional, often called committees o Ad hoc committee- are temporary; once final report is made the committee disbands. Ex: 9/11 committee o Standing committee- group remains, but member change; committee remains to stand. Ex: Congress • Team Structure (components) o Leadership o Composition- way teams behave have a lot to do w/ how successful they are; diversity is a good thing, if you have a manager who can manage diverse groups o Problem Solving & Decision Making o Conflict- creative conflict is a good thing • Team Dynamics- refers to the patterns of interactions that emerge as groups develop; also called group process… has 6 components (including team size) o Objectives- agree on clear objectives and be committed to achieving them o Team Norms- the groups shared expectations of its members behavior; determine what should, ought to, or must be done for the group to maintain consistent and desirable behavior; developed spontaneously as the group members interact through the routine of the team; common ways teams enforce norms include ridicule, ostracism, sabotage, and physical abuse o Group Cohesiveness- the attractiveness and closeness group members have for one another and for the group; factors influencing cohesiveness are objectives, size, homogeneity, participation, competition, and success o Status w/in the Team- perceived ranking of one member relative to other members of the group; based on member’s job title, wage, seniority, knowledge, interpersonal skills, appearance, education, race, age, and sex o Group Roles- shared expectations of how group members will fulfill the requirements of the position...
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This note was uploaded on 11/11/2011 for the course MAN 4101 taught by Professor Putchinski,l during the Fall '08 term at University of Central Florida.

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MAN_4101_Midterm_Stu - MAN 4101 Midterm Study Guide Chp 12,7,8,9,10,11,13 Chapter 12(Team Leadership and Dynamics • Team performance model says

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