Chap06 - (continued) l Sizing up relationships...

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PART THREE INTERPERSONA L PROCESSES
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Chapter Six INTERPRETIVE COMPETENCE
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The Perceptual Trio l Perception is affected by: Emotion Motivation Social cognitive structures
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Types of Cognitive Structures (Schemata) l Personal constructs: characteristics we use to describe people in detail l Stereotypes: clusters of expectations about probably behavior of a group member l Role schemata: represent rules, norms, and behaviors in various roles l Relational schemata: represent interaction patterns
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Types of Cognitive Structures (continued) l Self-schemata: represent information about self l Event schemata: represent expectations about social situations l Scripts: guides to action
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Dual Processing and Impression Formation l Automatic/mindless vs. Controlled/mindful Steps in Perception: l attention and identification l controlled categorization l personalization
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Interpersonal Perception Processes l Sizing up situations Identifying episodes and using scripts l Sizing up people using personal constructs, implicit personality theory, self-fulfilling prophecies, and being cognitively complex
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Interpersonal Perception Processes
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Unformatted text preview: (continued) l Sizing up relationships self-monitoring, using relational schemata l Explaining Behavior making attributions Attribution Theories l Figuring out the cause of actions by: Making initial inferences about cause Adjusting those assumptions l Biases that affect attributions Anchoring effect Overestimating personality Underestimating situation Taking a perspective Listening l Listening: process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages l Listening is a complex, multi-stage process l There are different types of listening Types of Listening l Discriminatory l Appreciative l Comprehensive l Evaluative l Empathic Emotional Intelligence Ability to: l Perceive emotions l Facilitate thought l Understand emotions l Manage emotions Ways to Improve Empathic Listening l Respect others point of view l Understand before responding l Use paraphrasing l Express relational as well as content meaning...
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Chap06 - (continued) l Sizing up relationships...

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