Chap03 - PART TWO SENDING and RECEIVING MESSAGES Chapter...

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PART TWO SENDING and RECEIVING MESSAGES
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Chapter Three NONVERBAL COMPETENCE
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Two Kinds of Nonverbal Communication l Spontaneous Communication Biologically based signal system l Symbolic Communication Arbitrary symbols used intentionally
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The Power of Nonverbal Codes l More trusted than verbal codes l More emotionally powerful l Culturally influenced, but more universally expressive l Continuous and natural l Clustered
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Functions of Nonverbal Codes l Express meaning liking status responsiveness
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Nonverbal Functions (cont’d.) l Modify verbal meaning complementing accenting repeating substituting contradicting
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Nonverbal Functions (cont’d.) l Regulate flow of interaction turn taking cues leave taking cues professional context cues
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Nonverbal Message Systems l Visual Communication System Proxemics Kinesics Artifacts l Auditory Communication System Vocalics l Invisible Communication System Chronemics Olfactics Haptics
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This note was uploaded on 11/11/2011 for the course COMMUNICAT 192:201 taught by Professor Coan during the Fall '10 term at Rutgers.

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Chap03 - PART TWO SENDING and RECEIVING MESSAGES Chapter...

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