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Unformatted text preview: Assignment 8.1 Read Chapters 11 and 12 and read the respective lecture notes. Assignment 8.2 On the discussion board you will find a week 8 forum opened up the 1 st day of the eight week. In the Week Eight Forum, I have set up separate discussion threads on questions listed below. Please pick Two of the questions below to post to or follow up on a classmate's post during the week. All of your postings to the discussion board must be made over at least a 2 day time period . 11. What is meant by customer profitability analysis? Give an example of an activity that might be performed more commonly for one customer than for another. Customer profitability analysis refers to the use of activity-based costing to determine the costs incurred via service to specific customers (Hilton, 2009, p. 513). An often used example is the customer who places an order and then later changes their order (at no cost to themselves). An analysis of this customer versus other customers who do not change their orders would show that...
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This note was uploaded on 11/13/2011 for the course MBA 642 taught by Professor Jamesstephens during the Summer '11 term at Bellevue.
- Summer '11
- Financial Accounting